Frequently Asked Questions (FAQ)

 

About Us

What/Who is QuickStart Hosting?
What sort of connection makes up the QuickStart Hosting Backbone?
What type of Customer Service does QuickStart Hosting offer?
How do I know QuickStart Hosting will remain in the Web Hosting Business?

 

New DOMAIN REGISTRATION
New DOMAIN REGISTRATION?

 

Hosting Plans

Basic Plan - $7.46

Starter Plan - $11.96

Economy Plan - $16.46

Professional Plan - $28.46

E-Commerce Plan - $37.46

 

Steps for getting started?

What do I have to do to get started?
How will I be billed?
Is there a setup charge?
How long until my account is completely setup and accessible?
When can I access my web site via the Control Panel FTP/POP?

Does Quick Start Design offer Domain Registration?
Can I transfer an existing domain to your servers?

How is the Domain Registration Process Handled?
When can I use my domain name?

 

How Do I Manage My Site?

When can I access my web site via the Control Panel FTP/POP?

How do I transfer files to my web site?

Will I have unlimited access to update my pages?

Will people be able to accessing my site with and without the "www" in front of my domain?

 

Can I.......?????

Can I setup subdomains?

Can I register additional domains to point to a subdirectory of my main domain?

Can I use my account for commercial purposes?

 

About Us

 

What/Who is QuickStart Hosting? QuickStart Hosting is an experienced web hosting and design company that's geared towards providing you with a simplified online presence to meet your complex business and personal information technology needs. We've taken the first step for you of investing in expensive hardware/software as well as developing an excellent technical staff so that your web experiences can be easily manageable, inexpensive and enjoyable. We currently offer hosting on a vast scale from personal, home business and even large corporate e-commerce sites. No job is ever too big or too small and we always guarantee excellent support from our Information Technology Professionals.

What sort of connection makes up the QuickStart Hosting Backbone?
We're so dedicated to increased bandwidth, speed, and satisfaction that independent cables run to our servers directly from the Headquarters NOC to all three carriers' points of presence. These lines can handle the bandwidth of a T3 or an OC3 with DWDM. Plus, they handle several times the bandwidth of a basic OC3. Whatever your bandwidth needs may be, QuickStart Hosting has the capacity to meet them.

What type of Customer Service does QuickStart Hosting offer?
The QuickStart Hosting Team takes great pride in its customer service by offering its clients free assistance with establishing their online presence. Although our User Friendly Interface greatly simplifies the task of web development, our professionals still remain on call electronically 24/7. At any time you can email us or fill out a customer support ticket with your contact information and problem/concern. We even offer assistance over the telephone for any difficult issue that may arise; simply fill out a ticket on our contact page/control panel and include you're telephone number along with a preferred time for us to contact you. QuickStart Hosting is customer driven and guarantees a prompt response.

How do I know QuickStart Hosting will remain in the Web Hosting Business?
As the Information Technology industry continues to grow we will remain at the top for both Web Hosting and Development. Our satisfied customers guarantee us continuous clientele, which rapidly continues to increase each day. We've also got years of experience backing our company as well as professionals standing by to answer the needs of our clients. QuickStart Hosting will remain here to assist you in your journey through cyber space.


New Domain Registration

 


New DOMAIN REGISTRATION?

We currently offer Domain Registration for only $15.00 / year. This gives you full rights to the domain name in the event that you choose to host it yourself, or utilize another company for hosting. At the end of the 1 year period you are responsible for paying the yearly registration fees for your domain name for as long as you'd like to keep it active. The cost for this is currently $15.00/year.


Hosting Plans

 

What's included in your Standard Hosting Features? 
Our Standard Features include:

Basic Plan - $7.46

For only $7.46/month (2 year contract) you receive 100 MB Disk Space, Unlimited POP3 Email Addresses, and all of our Standard Features.

Starter Plan - $11.96

For only $11.96/month (2 year contract) you receive 200 MB Disk Space, Unlimited POP3 Email Addresses, and all of our Standard Features.

Economy Plan - $16.46

For only $16.46/month (2 year contract) you receive 300 MB Disk Space, Unlimited POP3 Email Addresses, and all of our Standard Features.

Professional Plan - $28.46
For only $28.46/month (2 year contract) you receive 400 MB Disk Space, Unlimited POP3 Email Addresses, and all of our Standard Features.

E-Commerce Plan - $37.46 
For only $37.46/month (2 year contract) you receive 500 MB Disk Space, Unlimited POP3 Email Addresses, and all of our Standard Features


 

Steps For Getting Started

   

What do I have to do to get started? 
Getting started has never been easier, simply click on the order button at the hosting page and fill out the form with your info. We simply need some basic information from you such as name, hosting plan of choice, billing arrangements and then we'll take care of the rest. Your account will be developed within 15 minutes and a welcome email will arrive to you within an hour with all the necessary information you need to begin developing your site immediately. Our professionals will handle the rigorous hardware/software configuration so that you can enjoy managing your new online presence.

How will I be billed? 

QuickStart Hosting offers four options for your automated billing. Your account will automatically be billed from any major credit card of your choice (Visa, MasterCard) either monthly, semiannually (every 6 months), annually (once a year), or for the greatest discount, once every 2 years.

Is there a setup charge?

There is currently a one-time setup charge for any of our packages.

How long until my account is completely setup and accessible?

On average we usually have accounts setup within 15 minutes from the moment you submit your order (this holds true 24/7 regardless of when you order). Upon successful completion/validation of your order you will receive an email with the necessary information to login and begin working on your site. This email usually takes about an hour to arrive and includes your user name, password, FTP information (you can begin uploading immediately), IP address and special welcome from our Team. Everything you need to begin will be in the email message that you receive (please print a copy for you records). Domain name users will be supplied with a temporary URL that will allow them to work on their site until the Domain registration/transfer is complete.

When can I access my web site via the Control Panel FTP/POP?

You can literally access your web site via your Control Panel 24/7 from anywhere around the world. All you need is a computer with an active internet connection and a browser.

Does QuickStart Hosting offer Domain Registration?

Our Team now offers Domain Registration so that we can serve as your one and only stop for all of your online needs. Register you Domain today for only $15.00 per year.

Can I transfer an existing domain to your servers?

Yes, it's actually a very easy process. All you have to do is contact the Domain Registrar - (person you registered the domain with) and provide them with our server information. This is usually done online by filling out a form that submits to the domain registrar with the proper modification of your DNS information. - In short they change your domains server information so it points to our servers.

Once you sign up for hosting you're emailed a welcome letter within 10-15 min, which gives you the server information along with the necessary login information so you can get into your new web based control panel.

How is the Domain Registration Process Handled?

1.) If you've registered your domain name through us and chosen us as your hosting company the process is easy. Upon completing both the registration and hosting order forms, it takes the DNS tables about 24-48 hours to complete the registration and tie it in with our Primary and Secondary DNS.

2.) If you've registered your domain name through another registrar but have wisely chosen us as your hosting solution we'll update your information for free. However, you will still be responsible for paying the domain registrar whatever registration fees that are applicable. Upon completing the hosting order form ensure that you checked the domain transfer box and provided us with the Domain name that you'd like transferred to our DNS. It takes the DNS tables about 24-48 hours to complete the registration and tie it in with our Primary and Secondary DNS.

3.) If you've registered a Domain through us but don't want us to host it, the DNS tables take about 24-48 hours to complete the registration and tie it in with whatever Primary and Secondary DNS you chose.

4.) If you've chosen us to host your site but have not registered a Domain Name through us or any other registrar and choose not to, your site will only be accessible by using its appropriate IP Address that is sent to you via email.

When can I use my domain name?
Upon successful registration/transfer of a domain name their is a 24-48 hour update period. During this time the DNS tables worldwide are updated to reflect your sites new location.

When can I access my web site via the Control Panel FTP/POP?
You can literally access your web site via your Control Panel 24/7 from anywhere around the world. All you need is a computer with an active internet connection and a browser.

How do I transfer files to my web site?

By using your customized Control Panel you can upload files from you computer onto your site. This is done using your favorite browser. We also support web power tools such as FrontPage so our clients are free to publish they're sites with any supported FTP program.

Will I have unlimited access to update my pages?

There's no limit on the amount of File uploading you do or the time in which you do it, however you cannot exceed your disk space amount that you order. You can literally access your web site via your Control Panel 24/7 from anywhere around the world. All you need is a computer with an active internet connection and a browser.

Will people be able to accessing my site with and without the "www" in front of my domain?

Thanks to the QuickStart Hosting Technical staff you will be able to access your site either way. They've developed our top of the line systems to handle your domain name both with and without the "www".

 

Can I setup subdomains?
For each new subdomain a separate hosting account must be purchased. There is no charge for Domain registration only for the new hosting account.

Can I register additional domain names to point to a subdirectory of my main domain?

Yes, you can register various domain names to point to the exact same site, but they cannot point to a different subdirectory. Any Domain Name that is parked on one of our servers will be charged a one-time $10.00 fee.

Can I use my account for commercial purposes?

Many of our clients utilize us as the backbone for their e-commerce site and our control panel even comes with a shopping cart builder to assist you. Creating a website for commercial use is not against our policy, however we will not be held liable for any of your transactions or customer relations as a result of you site transactions.

 

 

 
 
 
   
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